Amanda Barr 0:09
Hey friends, we're back with another episode of no bullshit business tips. We
Rebecca Liu-Brennan 0:13
are so excited to be here today and chat to you guys about backstage concert critical paths, which I have found after doing staff training in lots of studios all over Australia, that a lot of studios don't do this. They don't actually have critical paths, don't know what they are, and just kind of let everyone backstage sort of just do what's needed at the time. Absolutely.
Amanda Barr 0:33
So we've been working on critical paths a lot with our studio growth club members. And you know, a critical path is basically documents for every single person backstage, whether that's a staff or a backstage helper, or whatever that is, that gives them a minute by minute description of exactly where they've got to be and what they've got to do.
Rebecca Liu-Brennan 0:51
Right. Yeah. And like, the easiest way for me to explain this to you guys is person, a parks their car, and I want you to imagine every little step that they need to do from the second they park their car, through the event to the second they finish and write all of that out for them. And it's even like things like at the end of the concert, Amanda? And I like to say that the staff should be going out and talking to parents not just sitting there and going, Oh, wow, that was so huge, but actually going out and interacting, like that is so powerful, right? Absolutely. So
Amanda Barr 1:21
you know, what we want you to do is write this sheet out. For every single one of your staff members, everyone gets a copy of just this, not anyone else's. And it is super clear with what they've got to do. So no one's like, oh, I have nothing to do right now. Because that's when problems start when we find that the staff aren't doing exactly what we wanted them to do at the given time, because usually it's lack of direction, and they don't actually know, I was just
Rebecca Liu-Brennan 1:45
gonna say that's actually back on us. Because they're not setting they're being lazy. They literally probably don't know what exactly they're supposed to do. The cool part about doing this guys is that you are going to have so much less stress in your concert. And also then when something does go pear shaped, because everyone's where they need to be. It's not so bad, like, but when something goes pear shaped and you've already got chaos, it's absolute chaos, right? Absolutely.
Amanda Barr 2:11
I think that's where the problems begin. So if you haven't done a critical path for your concert, now's the time to do it. It's not too late. Make sure that your key staff members all know how to read it really clearly. It's set out really well because graphic design matters, how it set out matters because they need to be able to read it and see exactly where they need to be the whole entire event, right?
Rebecca Liu-Brennan 2:33
Yep, mine are they're minute by minute knowing exactly what they need to be doing. Even the changes. I say you've got seven minutes to change these kids. Like it just makes it so simple for them. And for our helpers. Sometimes we have parent helpers as well and they don't know what's going on. So just trying to keep it as simple as you can for all the peeps is definitely the best way to go.
Amanda Barr 2:52
Absolutely. Hey, if you start critical paths for the first time this year, we want to know about it. Drop a comment below. Let us know if this has worked for you. Because we'd love to hear if it changes the street or the concert Day, which hopefully it does. Thanks,
Rebecca Liu-Brennan 3:05
guys. We'll talk to you soon.
Transcribed by https://otter.ai
